Hey everyone! So I previously did a post in this Fast Food Slavery series after I just got my job at Wendy's earlier this summer! Well in celebration of my last shift TODAY, I decided it was finally time to post some more ranting.
1) I'm not psychic. I cannot read your mind. If you ask for something and don't specify what EXACTLY you want on it, how am I supposed to know that you didn't want cheese or ketchup or anything on it at all? Or if I asked if you wanted the combo and you said, "no" and then after I give you the order ask why you didn't get your fries or drink....I'm pretty sure we were both there when I asked you if you wanted the combo.
2) I already know that I can't fully focus when someone talks so I miss some of the stuff that is said (it's actually called selective hearing...I'm not even making it up hahaha) but please never mumble. And then don't get mad when I say that I can't hear you because really? It's just rude in general to not speak clearly when someone is trying to make sure that you have a pleasant experience.
3) I'm not sure if a lot of people realize this, but drive thrus in fast food places have timers that times how fast our service is. Everyday, we try to meet our goal while also being friendly and accurate. It's pretty tough....but it's even more tough when you take more than 5 minutes to order. Not saying you should know exactly what you want RIGHT when you get up to the speaker, but just know that when you sit there taking your sweet time, there are at least 4 people listening and getting frustrated because this one order is going to mess up their otherwise great average time.
4) This is probably the most common problem I run into but we do not create the prices for the food we serve. Just because you don't like that that particular burger by itself is $3.69 doesn't mean you have to buy it let alone get rude with me because you think it's "ridiculous"...pretty sure no one is forcing you to get it.
5) Yes, we take credit cards...it's the 21st century. Sorry to be blunt, but come on.*
6) If the service is ever slow going, it's most likely because we are understaffed. We're usually supposed to have around 12 people for a rush and if we only have 6, it's not going to be as speedy. Not that we don't want you to get your food as fast as possible, it's just we are literally going as fast as we can.
7) I can understand maybe a child being timid and not being able to address a stranger (me, the cashier) to tell me their order...but if you are an adult and you're speaking to another adult to say your order for you when you're both right there, it's getting just a little ridiculous.
8) If you only say that you want, say, a #9 and then say "that's it"...what did you want? The combo? Just the sandwich? What to drink? WHAT SIZE? The questions are endless.....it'll just be easier for everyone if you say something along the lines of "a #9, medium, with a Diet Coke" because then that's all I needed to know.
9) This might just be a minor thing, but it actually kind of bugs me when someone asks for "McNuggets" or a "Happy Meal" or something...do you seriously not even realize what store you just walked into? We're actually not all the exact same amazingly enough.
10) Before I even worked at Wendy's, I realized that people literally do not even care how disgusting they are and the fact that someone has to clean it up. I can't even tell you how many times I've had to clean our condiment stand that's smeared with ketchup, drinks spilled, napkins everywhere, and more. I don't really know why the napkins are everywhere because they CLEARLY were not being used to attempt to clean up the mess. Try to be decent and help by not completely destroying where you eat. Not to say do our entire job for us, just don't be extra disgusting just because you can.
*I actually prefer cards because that means it takes about 2 seconds to swipe the card, there's no way I can mess up your change, and if it's a big order, I don't have to worry about you maybe giving me a $50 (which means I have to go run and drop it in the safe before I give you your change cause that is stressful for everyone involved).
After all of this, I actually had a pretty decent experience at Wendy's! At first, I was pretty intimidated but then I got to know my coworkers more and everyday was a new adventure. I don't think you'll ever have that kind of bond with other people because you had to slog through all the crap people throw at us and we have each other to laugh at/get mad about it with. It'll be a little sad to know that I most likely won't see a lot of them ever again, but I'll always have the hilarious stories from this summer to last me.
Until next time,
Ames
No comments:
Post a Comment